MYA Education Support Documentation

Contents

• Admin
  • App Settings
    • Academic
      • Class Group Management
      • Document Management
      • Form Group Management
      • Year Group Management
    • Admin
      • Customisation
      • Staff User Management
      • Student Contact User Management
      • Student User Management
      • User Management
    • Admissions
      • Sixth Form Application Management
    • Behaviour
      • Incidents
    • Bookings
      • Classroom Bookings
      • Resource Bookings
    • Comms
      • Announcements
      • SMS Messaging
      • User Custom Emails
    • Compliance
      • Consent Management
      • General
    • Homework
      • Homework Tasks
    • Integration
      • MIS Integration
    • Safeguarding
      • Concern Reporting
      • General
    • Permissions
  • Grade Ranges
    • Creating a New Range
    • Editing an Existing Grade Range
      • Adding a New Grade
      • Editing an Existing Grade
      • Deleting a Grade
    • Deleting a Grade Range
    • Permissions
  • Notifications
  • Periods
    • Creating a Period
    • Editing a Period
    • Deleting a Period
    • Permissions
  • Permissions
    • Academic
    • Admin
    • Admissions
    • Behaviour
    • Bookings
    • Comms
    • Compliance
    • Homework
    • Integration
    • Safeguarding
  • Rooms
    • Creating a Room
    • Editing a Room
    • Deleting a Room
    • Permissions
  • Users
    • Account Setup
    • Forgotten Password
    • Impersonation
      • Impersonating A User
      • Stop Impersonating A User
      • Permissions
    • My Account
      • Consent
      • Personal Information
      • Preferences
      • Profile Picture
      • Security Information
      • SMS Messages
    • Sign In
      • Local Account Sign In
      • Active Directory Federation Services - OAuth
    • Settings
      • Receive Notification Emails
    • Users
      • Creating a User
      • Editing a User
• Behaviour
  • Initial Setup
  • Analytics
    • Student Record
      • Front Page
      • Data Items
      • Permissions
  • Detentions
    • Management Dashboard
      • Permissions
    • Outcome
      • Adding a Detention
      • Editing a Detention
      • Deleting a Detention
      • Permissions
    • Severity Levels
      • Creating a Detention Severity Level
      • Editing an Existing Detention Severity Level
      • Deleting a Detention Severity Level
      • Permissions
    • Time Slots
      • Creating a Detention Time Slot
      • Editing an Existing Detention Time Slot
      • Deleting a Detention Time Slot
      • Permissions
  • Incidents
    • Categories
      • Creating an Incident Category
      • Editing an Existing Incident Category
      • Deleting an Incident Category
      • Permissions
    • Incidents
      • Reporting a New Incident
      • Incident Details
      • Publishing An Incident
      • Outcomes
      • Reserved Outcomes
      • Comments
      • Contact Record
      • Referrals
      • Closing An Incident
      • Accessing Your Incidents
      • Draft Incident Removal
      • Permissions
    • Outcomes
      • Detention
      • External Suspension
      • Held Back
      • Internal Suspension
      • On Report
      • Permanent Exclusion
      • Types
  • Tools
    • Readiness Check
      • Checks
      • Permissions
• Bookings
  • Initial Setup
  • Classrooms
    • Classroom Bookings
      • Creating a New Booking
      • Editing an Existing Booking
      • Deleting a Booking
      • Permissions
    • Rooms
      • Creating a Room
      • Editing a Room
      • Deleting a Room
      • Permissions
  • Resources
    • Resource Bookings
      • Booking a Resource
      • Booking a Classroom
      • My Bookings
      • Administrators
      • Permissions
    • Resource Types
      • Creating a Resource Type
      • Editing a Resource Type
      • Deleting a Resource Type
      • Permissions
    • Resources
      • Creating a Resource
      • Editing a Resource
      • Deleting a Resource
      • Permissions
    • Time Slot Entries
      • Creating a Time Slot Entries
      • Editing a Time Slot Entry
      • Deleting a Time Slot Entry
      • Permissions
    • Time Slot Groups
      • Creating a Time Slot Group
      • Editing a Time Slot Group
      • Deleting a Time Slot Group
      • Entry Types
      • Permissions
  • Tools
    • Readiness Check
      • Max Booking Date Setting
      • Classrooms
      • Resources
      • School Day
      • Time Slot Entries
      • Permissions
• Class Group
  • Group Management
    • Creating a Group
    • Editing a Group
      • Add a New Member
      • Remove an Existing Member
      • Supervisors
    • Deleting a Group
    • Permissions
  • Overview
    • Summary
      • Permissions
    • Email Students
      • Creating a New Email
      • Permissions
    • Email Students
      • Creating a New Email
      • Permissions
    • Homework
    • Incidents
    • Seating Plans
      • Create a New Seating Plan
      • View a Seating Plan
      • Permissions
    • Class SEND Register
      • Permissions
    • Student Activity
    • Students
    • Timetable
• Communications
  • Announcements
    • Management
      • Creating a New Announcement
      • Editing an Announcement
      • Deleting an Announcement
      • Permissions
    • My Announcements
  • Emails
    • Campaigns
      • Campaign Index
    • Staff Campaigns
      • Creating a New Email
      • Permissions
    • Student Campaigns
      • Creating a New Email
      • Permissions
    • Parent/Guardian Campaigns
      • Creating a New Email
      • Permissions
    • Emails
      • Content Retention
      • Email Events
      • Daily Update Email
      • Weekly Update Email
    • Suppressions
      • Suppression Types
      • Adding a New Email Address
      • Editing the Suppression List
      • Automatic Population
    • Templates
      • Template List
      • Editing a Template
      • Pre-Defined Templates
  • SMS
    • Credits
      • What is a Message Credit?
      • How is a Credit Calculated?
      • How Many Credits Will My Message Use?
    • Message Batches
      • Viewing a Batch
    • Notifications
    • Reporting
      • Failed Recipients
      • Unreachable Students
      • Unreachable Users
      • User Messages
    • Send SMS
      • Step 1 - Creating a Message
      • Step 2 - Sending to Group Recipients
      • Step 3 - Sending to Individual Recipients
      • Step 4 - Confirm & Send
    • Templates
      • Add a new Template
      • Editing an Existing Template
      • Deleting a Template
      • Pre-Defined Templates
    • Valid Characters
      • Characters that Consume Multiple Characters in an SMS
      • Full List of Valid Characters
• Compliance
  • Initial Setup
  • Data Breaches
    • Management
      • Filing a Breach Report
      • Editing a Breach Report I Filed
      • Editing a Breach Report Filed by Someone Else
      • Deleting a Breach Report
      • Notifications
  • Consent
    • Consent Statements
      • Consent Statements
      • Automatic Consent Requests
      • Manual Consent Requests
      • Permissions
    • File Consent
      • Recording File Consent
      • Editing File Consent
      • Permissions
    • File Consent Types
      • Creating a new File Consent Type
      • Editing an Existing File Consent Type
      • Deleting a File Consent Type
      • Permissions
    • My Consent
      • How Do The School Request Consent?
      • Can I Change My Mind?
      • Types of Consent
    • User Consent
      • Manually Recording Consent
    • User Consent Statement Report
  • Information Update
    • Requests
      • Making an Information Update Request
      • Reviewing an Information Update Request
      • Notifications
      • Permissions
  • Policy Documents
    • Management
      • Document Management
      • View Policy Documents
      • Policy Document Acknowledgement
  • Tools
    • Data Anonymisation
      • What’s the Goal of This Process
      • What Data is Deleted
      • What Data is Retained
      • Creating a New Request
    • Readiness Check
      • Data Administrators Group Setting
      • Data Protection Officer Setting
      • Data Protection Staff User Group Setting
      • Policy Documents
      • Staff Audit Questions
    • Subject Access Requests
  • Staff Audits
    • Staff Audit Groups
      • Create a New Group
      • Editing an Existing Group
    • Staff Audit Questions
      • Creating A Question
      • Editing A Question
    • Staff Audits
      • Creating a New Audit
      • My Audits
      • Editing an Existing Audit
      • Notifications
    • Reporting
      • Staff Audit Results
      • Staff Audit Results Comparison
  • Training Records
    • Management
      • Adding a New Entry
      • Editing an Existing Entry
      • Viewing a Staff Members Record
      • Permissions
• Form Group
  • Group Management
    • Creating a Group
    • Editing a Group
      • Add a New Member
      • Remove an Existing Member
      • Supervisors
    • Deleting a Group
    • Permissions
  • Overview
    • Summary
      • Permissions
    • Announcements
    • Email Students
      • Creating a New Email
      • Permissions
    • Email Students
      • Creating a New Email
      • Permissions
    • Incidents
    • Mentoring
      • Notifications
    • Form SEND Register
      • Permissions
    • Student Activity
    • Students
• Homework
  • Initial Setup
  • Dashboard
    • Create a New Task
    • Due Soon
    • Grading
    • My Classes
    • Today’s Classes
  • Homework Tasks
    • Learning Activities
      • Creating a Learning Activity
      • Editing a Learning Activity
      • Deleting a Learning Activity
      • Permissions
    • Learning Outcomes
      • Creating a Learning Outcome
      • Editing a Learning Outcome
      • Deleting a Learning Outcome
      • Permissions
    • My Classes
      • Class Tasks
    • Reporting
      • Student Homework Report
      • Subject Homework Report
    • Student Homework
      • Submitting Your work
      • Viewing Your Grade
    • Homework Tasks
      • Creating a Task
      • Copying a Task
      • Editing an Existing Task
      • Draft Homework Tasks
      • Field Information
      • Archival of Old Tasks
      • Downloading a Submissions Archive File
      • Permissions
    • Grading
      • Class Gradebooks
      • Homework Task Grading
  • Notifications
  • Staff Users
    • Parent/Contact Users
    • Student Users
    • Homework Summary
    • Homework Due Tomorrow
    • In Class Submissions Missing
  • Tools
    • Readiness Check
      • Grade Ranges
      • Grades
      • Late Submission Window
      • Learning Activities
      • Learning Outcomes
      • Year Group Default Grade Ranges
• Houses
  • Group Management
    • Creating a Group
    • Editing a Group
      • Add a New Member
      • Remove an Existing Member
      • Supervisors
    • Deleting a Group
    • Permissions
• Third Party Integration
  • Errors
    • Viewing Errors
    • Notifications
    • Permissions
  • SIMS Integration
    • SIMS Integration
      • How Often Is This Process Run
      • How Long Does It Take
      • Errors
      • SIMS User Permissions
    • Class Groups
      • What Data is Imported
      • Permissions
    • Class Timetables
      • What Data is Imported?
      • What Records Won’t be Imported?
      • Permissions
    • Contacts
      • What Data is Imported?
      • What Records Won’t be Imported?
      • Common Reasons for Failure
      • Permissions
    • Form Groups
      • What Data is Imported
      • Permissions
    • House Groups
      • What Data is Imported
      • Permissions
    • Periods
      • What Data is Imported
      • Permissions
    • Profile Pictures
      • What Data is Imported?
      • What Records Won’t be Imported?
      • Permissions
    • Rooms
      • What Data is Imported
      • Permissions
    • Session Attendance
      • What Data is Imported
      • Permissions
    • Staff Members
      • What Data is Imported?
      • What Records Won’t be Imported?
      • Common Reasons for Failure
      • Permissions
    • Staff Timetables
      • What Data is Imported?
      • What Records Won’t be Imported?
      • Permissions
    • Students
      • What Data is Imported?
      • What Records Won’t be Imported?
      • Common Reasons for Failure
      • Permissions
    • Student Timetables
      • What Data is Imported?
      • What Records Won’t be Imported?
      • Permissions
    • Subjects
      • What Data is Imported
      • Permissions
    • Year Groups
      • What Data is Imported
      • Permissions
  • Tools
    • Linked Document Upload Tool
      • Potential for Data Breaches
      • File Naming Guidance
      • Process Overview
      • Options
• Mentoring
  • Initial Setup
  • Forms
    • Creating a New Form
    • Form Editor
      • Form Details
      • Sections
      • Content Items
    • Editing a Form
    • Publishing a Form
    • Unpublishing a Form
    • Forms With Responses
      • Forms
      • Sections
      • Custom Content Items
      • Questions
    • Permissions
  • Response Groups
    • Creating a New Response Group
      • Step 1 - Response Group Details
      • Step 2 - Recipients
      • Step 3 - Confirmation
    • Overview
    • Editing a Response Group
    • Viewing Existing Response Groups
    • Archive Response Group
    • Permissions
  • Responses
    • Creating a New Response
    • Viewing a Response
    • Editing a Response
      • Form Tutors
      • Staff with Permissions
      • Students
    • Students
      • Notifications
    • Form Tutors
    • Heads of Year
    • Permissions
  • Tools
    • Readiness Check
      • Checks
• Safeguarding
  • Initial Setup
  • Concern Reports
    • Management
      • Reporting a Concern
      • Reviewing an Initial Report
      • Concern Report Details
      • Interventions
      • Comments
      • Contact Record
      • Referrals
      • Closing a Concern Report
      • Accessing a Concern Report
      • Permissions
    • Concern Types
      • Creating a Concern Type
      • Editing an Existing Concern Type
      • Deleting a Concern Type
      • Permissions
    • Interventions
      • Creating an Intervention
      • Editing an Existing Intervention
      • Deleting an Intervention
      • Permissions
    • Readiness Check
      • Checks
      • Permissions
    • Students
      • Details
      • Permissions
  • Documents
    • Categories
      • Creating a Category
      • Editing an Existing Category
      • Deleting a Category
      • Permissions
    • Readiness Check
      • Checks
    • Students
      • Creating a New Document
      • Editing A Document
      • Permissions
  • Notes
    • Categories
      • Managing Categories
      • Managing Sub Categories
      • Permissions
    • Readiness Check
      • Checks
    • Students
      • Viewing a Student’s Safeguarding Notes
      • Creating a Safeguarding Note
      • Deleting a Safeguarding Note
      • Editing a Safeguarding Note
      • Permissions
  • Student Record
    • Front Page
    • Data Items
      • Concern Reports
    • Safeguarding Documents
    • Safeguarding Notes
    • Permissions
• School Analytics
  • Absence
    • Report Views
      • Overall
      • Authorised
      • Unauthorised
    • Year Groups
    • Students
  • Attendance Summary
    • Attendance Percentage
    • Absence Rate
    • Authorised Absence Rate
    • Unauthorised Absence Rate
    • Persistent Absence
    • Authorised Persistent Absence
    • Unauthorised Persistent Absence
    • Late Percentage
    • Arrived in School After Registers Closed
    • Arrived in School Before Registers Closed
    • Year Groups
  • External Suspensions
    • Summary
    • Year Groups
    • Students
    • Permissions
  • Incident Summary
    • Levels
    • Categories
    • Ethnicity
    • Free School Meal Status
    • Genders
    • Looked After Status
    • Outcomes
    • Pupil Premium Status
    • SEN Provisions
    • Staff
    • Subject
    • Year Groups
    • Filters
    • Students
    • Permissions
  • Internal Suspensions
    • Summary
    • Year Groups
    • Students
    • Permissions
  • Non-Attendance Code Summary
    • Whole School
    • Year Groups
    • Students
    • Excluded Codes
  • Permanent Exclusions
    • Summary
    • Year Groups
    • Students
    • Permissions
  • Persistent Absence
    • Report Views
      • Overall
      • Authorised
      • Unauthorised
    • Year Groups
    • Students
  • Punctuality
    • Report Views
      • Overall
      • Arrived After Registers Closed (U Codes)
      • Arrived Before Registers Closed (L Codes)
    • Year Groups
    • Students
  • Safeguarding Summary
    • Areas of Concern
    • Concern Types
    • Ethnicity
    • Free School Meal Status
    • Genders
    • Interventions
    • Pupil Premium Status
    • SEN Provisions
    • Year Groups
    • Filters
    • Students
    • Permissions
  • SEND Register
    • Permissions
  • Student Attendance
  • Weekly Attendance Summary
    • Absence By Year Group - Year to Date
    • Absence By Form - Year to Date
    • Absence By Ethnicity - Year to Date
    • Absence By Free School Meal Status - Year to Date
    • Absence By Gender - Year to Date
    • Absence By Looked After Status - Year to Date
    • Absence By Pupil Premium Status - Year to Date
    • Absence By SEN Provision - Year to Date
  • Year to Date Attendance
    • Absence By Year Group
    • Absence By Form
    • Absence By Ethnicity
    • Absence By Free School Meal Status
    • Absence By Gender
    • Absence By Looked After Status
    • Absence By Pupil Premium Status
    • Absence By SEN Provision
• Sixth Form Admissions
  • Applicants
    • Applying
      • Application Type
      • Submitting Your Application
      • What Happens Next?
    • Applications
      • Editing an Application
      • Additional Questions
  • Staff
    • Initial Setup
      • Academic Years
      • Courses
      • Option Blocks
      • Option Block Courses
      • App Settings
    • Process Overview
    • Sixth Form Applicant Contact Profiles
      • Impersonate an Applicant Contact
      • Staff Users
    • Sixth Form Applicant Profiles
      • Impersonate an Applicant
      • Staff Users
    • Application
      • Creating a New Application
      • Editing an Application
    • Dashboard
      • Staff Dashboard
      • Student Dashboard
    • Document Library
      • Upload a New Document
      • Manage Document Library
      • View Document Library
    • Lists
      • Additional Application Questions
      • Application Statuses
      • Courses
      • Option Blocks
      • Option Block Courses
    • Modelling Batch
      • Create A Batch
      • Modelling Batch Results
      • Using the Results
      • Permissions
    • Random Selection Batch
      • How It works
      • Calculating Available Spaces
      • Generating a Batch
      • Random Selection Batch Results
      • Using a Random Selection Batch to Make Offers
      • Permissions
    • Reporting
      • Action Required Applications Report
      • Additional Questions Data Report
      • Applicant Demographic Report
      • Application Activity Report
      • Application Data Report
      • Application Statuses Report
      • Applications At Status Report
      • Applications With Main Contact Data Report
      • Course Selections Report
      • Late Applications Report
      • Option Block Course Selections Report
      • Out of Year Applicants Report
      • Potential Duplicates Report
    • Status Update Batches
      • Uploading a Status Update Batch
      • Batch Details
    • Talk To Us Message Batches
      • Uploading a Message Batch
      • Batch Details
    • Tools
      • Applicant Role Removal
      • Data Anonymisation
      • End of Year Rollover
      • Readiness Check
• Staff Members
  • Home Page
    • Behaviour Card
    • Form Group Card
    • Quick Actions
    • Safeguarding Card
    • Timetable
    • Year Group Card
    • Permissions
  • Staff Profiles
    • Summary
      • High Risk Indicator
      • Preview User Indicator
    • Account Details
      • Details
      • Disable Account
      • Permissions
    • Assigned Permissions
      • Permissions
    • Consent
      • Permissions
    • Email Record
      • Permissions
    • Group Memberships
      • Permissions
    • Reset Account
      • Permissions
    • Roles
      • Assigning a New Role
      • Invalid Combinations
      • Removing an Existing Role
      • Permissions
    • Subscriptions
      • Activity Feed
      • Students
    • Timetable
  • Tools
    • Directory
      • User Information
      • Quick Actions
• Student Contacts
  • Profiles
    • Impersonate a Student Contact
    • Staff Users
      • Summary
      • Account Details
      • Consent
      • Email Record
      • Group Memberships
      • Reset Account
      • Roles
• Students
  • Documents
    • Linked
    • Reference
      • Initial Setup
      • Categories
      • Types
      • Notifications
      • Student
  • Notes
    • Categories
      • Managing Categories
      • Managing Sub Categories
      • Permissions
    • Student
      • Viewing a Student’s Notes
      • Creating a Note
      • Deleting a Note
      • Editing a Note
      • Permissions
  • Profiles
    • Subscribe to a Student
    • Impersonate a Student
    • Staff Users
      • Summary
      • Account Details
      • Activity Feed
      • Announcements
      • Attendance
      • Care Details
      • Permissions
      • Consent
      • Contacts
      • Detentions
      • Documents
      • Email Record
      • Email Teachers
      • Ethnic Information
      • Free School Meals
      • Permissions
      • Group Memberships
      • Homework
      • Incidents
      • Mentoring
      • Notes
      • Pupil Premium
      • Reset Account
      • Roles
      • Safeguarding Concern Reports
      • Safeguarding Details
      • Safeguarding Documents
      • Safeguarding Notes
      • SEND Information
      • Timetable
    • Student Users
    • Parent/Contact Users
      • Activity Tracking
  • Tools
    • Contact Check
      • Summary
      • Student Checks
      • Contact Checks
      • Permissions
    • Directory
      • Student Information
      • Quick Actions
    • Summary Data Extract
• Subjects
  • Group Management
    • Creating a Subject
    • Editing a Subject
    • Deleting a Subject
    • Permissions
  • Overview
    • Year Groups
    • Active Incidents
    • Class Groups
    • Permissions
• Support
  • Documentation
  • Product Feedback
  • Help Desk
    • Raising an Issue with the School
    • Raising an Issue with Us
• Technical Information
  • Active Directory Federation Services - OAuth
    • First Time Login
    • Signing in
    • Signing Out
  • Cookies
    • Overview
    • Authentication
    • Anti-Forgery
    • Cookie Consent
    • Application Insights
    • TempData
  • Credit
  • Image File Optimisation
    • Why do we Optimise Images?
      • Reduced Data Stored
      • Increased Performance
    • How does it Work?
  • Preview Features
    • Why do we release preview features?
    • How do I enable a preview feature?
    • How do I report an issue or provide other feedback?
  • Print to PDF
    • Target Page
    • Printing
  • Release Notes
    • Current Release
      • Version 10.0
    • Archive
      • Version 8
      • Version 9
  • Supported Browsers
    • Google Chrome
    • Mozilla Firefox
    • Microsoft Edge
    • Internet Explorer
    • Other Browsers
  • Useful Links
    • Data Protection
    • Our Resources
    • Sixth Form Admissions
• User Defined Groups
  • Group Management
    • Creating a Group
    • Editing a Group
      • Add a New Member
      • Remove an Existing Member
      • Supervisors
      • Group Permissions
    • Pre-Defined Groups
      • Administrators
      • All Staff
      • All Students
      • All Contacts
      • Data Administrators
      • Data Protection Staff
      • Sixth Form Admissions Support Team
      • Integration Error Administrators
    • Permissions
• Year Groups
  • Group Management
    • Creating a Group
    • Editing a Group
      • Add a New Member
      • Remove an Existing Member
      • Supervisors
    • Deleting a Group
    • Permissions
  • Overview
    • Summary
      • Permissions
    • Active Incidents
      • Permissions
    • Announcements
      • Permissions
    • Year Group Overview - Attendance
      • Absence
      • Persistent Absence
      • Punctuality
      • Year To Date
    • Email Students
      • Creating a New Email
      • Permissions
    • Email Students
      • Creating a New Email
      • Permissions
    • Form Groups
      • Permissions
    • Incidents - Analytics
      • Summary information
      • Categories
      • Ethnicity
      • Free School Meal Status
      • Genders
      • Levels
      • Outcomes
      • SEN Provisions
      • Staff
      • Students
      • Subject
      • Permissions
    • Mentoring Forms
    • Year SEND Register
      • Permissions
    • Students
      • Permissions