User Consent

The user consent page shows the active consent for a user.

You can see both the consent statements and the file consent for the user from this page. A consent statement has three statuses:

1. Consent Provided This means a user has clicked the “I Consent” button for the statement. If this is the case, you’ll see a greed badge with “Consent Provided” in it.

2. Consent Not Provided This means a user has clicked the “I Do Not Consent” button for the statement. If this is the case, you’ll see a red badge with “Consent Not Provided” in it.

3. Not Yet Responded This means a user hasn’t clicked either response yet for the statement. If this is the case, you’ll see a red badge with “Not Yet Responded” in it.

Important

A user that has not responded to a consent statement must be treated as if they have not consented. You are legally required to be able to prove that a user has consented to an action before you carry it out.

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Manually Recording Consent

You can manually record consent for a user using the New button at the top of the page. This allows you add a new File Consent entry for this user, see File Consent for more.

Tip

You can’t update a consent statement request on behalf of a user. This is because in order to consent the user must first sign in, this provides proof that they provided the consent response should a legal issue arise in the future.